World Anti-Doping Agency

Athlete central: rethinking the mobile app from A to Z

The mandate is clear and simple: to re-think the mobile app from A to Z while complying with the WADA code with respect to security, information collection and complex business rules in a range of contexts.

After conducting a discovery phase both with all the WADA stakeholders and with the relevant target audiences, several key observations guided the definition and realization phase from an experiential, functional and technological perspective. The goal of this research phase was to get a sense of the WADA context, the athletes' expectations and the technological constraints. This included meetings with experts, technical workshops, numerous interviews with high-level athletes from all over the world, and two surveys among more than 1,700 athletes from across the world in all disciplines.

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